At Solune Babywear, we’re here to help you with anything you need — whether it’s about your order, sizing, shipping, or simply a question about our products.

Our team will get back to you as soon as possible.

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Customer Support

Email:

solunebabywear@gmail.com

We typically respond within 24–48 hours (excluding weekends & holidays).

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Questions About Your Order?

Before contacting us, please have your order number ready.

You can also check your order status anytime through our Track Your Order page.

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Common Topics We Can Help With

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  Order status & tracking
  
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  Shipping & delivery times
  
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  Returns & refunds
  
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  Product questions
  
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  Sizing & materials
  
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  Wrong item or missing item
  
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  Any other concerns
  

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Customer Service Hours

Monday – Friday: 09:00 – 17:00

Saturday – Sunday: Closed

(But we still try to respond when we can!)

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Collaborations & Social Media

For influencer partnerships or brand collaborations:

collab@solunebabywear.com

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Business Inquiries

For wholesale or retail opportunities:

business@solunebabywear.com

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We’re here for you

Your experience matters to us.

If something doesn’t feel right, please reach out — we’re happy to help and ensure you and your little one feel cared for.